On-Site Learning & Consulting

We can bring our services right to your workplace.

From customized training programs facilitated in your shop – and on your schedule – to a diverse selection of consulting services, you can be assured of a solution that fits your specific needs and delivers the results you want, when you want them.

On-Site Learning & Consulting Solutions

Customized training and consulting programs

Delivered when and where you need us, the EA’s On-Site training solutions are customized to meet your specific learning objectives. Our “Learning Journey” approach is intentionally designed to strengthen learning retention and sustainability.

Let our team of content experts help you with such areas as Leadership/Supervisor training, Respect in the Workplace, Diversity and Inclusion, Extraordinary Customer Experience, Harassment Awareness and Prevention, and more. Have a specific challenge? Contact us; we can help.

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On-Site Learning & Consulting Topics

Building Civility and Respect in the Workplace - Unconscious Bias

Unconscious bias impacts how leaders make decisions, including decisions about who is hired and promoted. Even those of us with the best intentions sometimes act in biased ways and don’t even realize we’re doing it. The good news is that we can overcome our unconscious biases to make better decisions, create an environment where everyone can share ideas and opinions, and help to build a more diverse and inclusive company.

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Culture

How can Workplace Culture be a competitive advantage for your company? Recruiting and retaining employees is becoming more and more difficult. The EA can provide a certified Workplace Culture Consultant, that will help you to measure and evaluate your company’s Workplace Culture and help to identify what is working and what can be improved within your organization.

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Customer Service

What does customer service excellence look like at your organization? Has your customer service staff fallen into ruts? Do they know how to move from doing tasks to creating great experiences for customers (external and internal)? How do you and your staff get into the ‘shoes’ of your customer to produce an experience the customer will remember (and an experience they’ll tell others about)? The EA has the tools and training you need to ensure that your customers keep coming back with our customized Customer Service Excellence training options!

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Harassment Awareness and Prevention

Be proactive when it comes to harassment awareness and prevention. Allow us to come to your place of business and present no-nonsense, straightforward information and advice to your team, from manufacturing to the professional office and everyone in between. Our classes are up to date and professionally taught by engaging instructors.

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Reality-Based Leadership

Reality-Based Leadership is a revolutionary philosophy developed by Cy Wakeman, an international keynote speaker, business consultant, and New York Times bestselling author. Grounded in reality, Wakeman’s philosophy teaches people how to: turn excuses into results and transform unhappy employees into accountable, successful members of the workforce.

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Supervisory Academy

Studies show that people don’t leave companies, they leave the person who directs their daily work. To help you retain your top talent, we equip your supervisors, managers and leads with the tools they need to better manage (and thus retain) those top performers.

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The 5 Languages of Appreciation in the Workplace

The “The 5 Languages of Appreciation in the Workplace” is designed to help managers, directors, supervisors and teams learn how to communicate appreciation in a way that is targeted and effective. This targeted approach is powered by the MBA (Motivating by Appreciation) inventory, an innovative tool that identifies the Appreciation language that’s most effective for each participant—even if the participant works offsite.

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Other On-Site Learning & Consulting Solutions

Employee Engagement

Consider the cost of having disengaged employees. How can it impact your customers? Your operational efficiencies? Your organization? The EA’s Employee Engagement Survey will help you get a sense of your employees’ perceptions of your organization’s climate, leadership, compensation, safety, and much more.

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HR Consulting

Tailored to your needs, delivered when and where you need the training, let the EA’s On-Site Learning and Consulting Department help. Take a look at the wide array of options available.

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HR Support

You’re managing a busy HR department. Some days, don’t you wish you had an extra set of eyes and two more hands? Look to the EA to help you with your recruitment process, job analysis and job description development, employee handbook development, HR best practices and a host of other HR-related topics.

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Information Request

Interested in receiving more information for one or more of the many topics that the On-Site Learning and Consulting Department offers?

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Trainer Bios

Learn more about the EA On-Site and Consulting Trainers!

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How may we serve you?REQUEST MORE INFO.

What Others Are Saying

GenoaBank has proudly partnered with the Employer’s Association for over 10 years! One of most beneficial services that the EA offers that we have been privileged to take part in is their On-Site Training Services. The EA offers an extensive array of learning topics, and the best part is if there is a topic you want covered that is not listed, they can create a customized training for just about any topic you need! Each training session we’ve participated in has been very informative, interactive, and every employee leaves the training with useful information and tips on how to be more success in their everyday job. On-Site Trainer, Dave Tippett, is very energetic and does an excellent job keeping his audience engaged throughout the entire training. I would highly recommend the EA’s On-Site Training services to any employer!

  – Rachel Paule, PHR, AVP, Human Resource Manager, Genoa Bank

Member Benefits

Custom solutions delivered when – and where – you need them

When you have a challenge that requires a specific training solution or a customized analysis, look to the EA’s On-Site Learning and Consulting team. We will meet with you to fully understand your issue, and will develop a training program custom tailored to meet your needs.

The program will be delivered at your facility at the time you need it. Our knowledgeable trainers and consultants present on a wide range of topics including harassment awareness and prevention, respectful communications, employment law and more. Consulting projects include employee handbook reviews, employee engagement surveys, and customer service audits and others.

Give us a call and let us know what’s on your mind!

What You Get

Content developed specifically to meet your needs
Delivery to your team at your facilities – when you need it
Subject matter experts skilled in their respective areas

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