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HR Support

The EA’s HR Consulting service features experienced HR professionals that focus specifically on providing you with “what you need, when you need it.” In other words, we can provide staff to help you with anything from day-to-day HR functions to long-term projects and analysis.

Designed to provide you with flexibility, efficiency and a proven return on investment, EA’s HR Consulting is customizable to meet the needs of your organization. EA staff offers an immediate, affordable solution to your HR challenges and are available for projects, temporary assignments, coaching and comprehensive HR outsourcing.

What can We Help You With Today?

HR Temporary Assignments

HR continuity during leaves of absence or transitions. This can also be used to supplement existing staff in situations where you need additional short-term HR support, such as:
  • Fill-in during maternity/paternity leave
  • Fill-in during transition between employees
  • Expansions, reorganizations or downsizing
  • Starting up an HR department

How this helps you:

You’ll be protecting your organization from compliance and employment law violations that could result from a lapse in the HR function
  • You’ll avoid overburdening current staff and negatively impacting operations
  • You’ll rest easier knowing your managers and employees have a trusted on-site resource when HR issues arise

HR Outsourcing

Designed to handle larger, long term tasks or specific job functions, such as:
  • Full responsibility for managing the HR function of the company
  • Responsibility for a specific HR function like recruiting, compensation and benefits, etc.

How this helps you:

You’ll have an expert HR professional at your workplace to help improve personnel processes, protect your organization from compliance or employment law violations and impact your business results
  • You’ll add all the advantages of an HR department without additional payroll costs
  • You’ll gain a fresh perspective and expert advice on how to structure HR programs and HR tools from an organization you know you can trust

HR Coaching

We can provide an on-site mentor/advisor for individuals from those who are new to HR or have no formal HR experience to those in higher-level management, such as:
  • Newly promoted HR professional
  • HR Assistant, Financial Staff or Administrative assistant assuming HR functions
  • Management (HR or otherwise) accountable for strategic HR initiatives

How this helps you:

 You’ll add the skills, knowledge and expertise of a senior HR professional to your organization at a fraction of the cost
  • You’ll accelerate your staff’s professional growth by providing a mentor to help them understand compliance issues and teach them best practices
  • You’ll have a high-level resource who can guide your key projects and formulate HR strategies

Meet the HR Consulting Staff! 

Seta Tchobanian, MBA (
Director, HR Solutions and Consulting

Seta brings over 25 years of Human Resources and Training experience to the EA. Her strong HR Generalist background includes working for employers of all different sizes and well as industries including private, public and non-profit. Although originally from the Toledo area, the majority of Seta’s human resources experience comes from working in HR leadership roles for companies in the Cleveland Ohio area where she lived for 20 years prior to returning to Toledo. She received her BA in Business Management from the University of Toledo and her MBA from Cleveland State University. Seta is active in the community serving as a past member of the Owens Community College Marketing Advisory Board and currently is the Board President for Manahan in Holland, OH. She is also a girl scout troop leader and volunteers on school committees and with athletic booster events where her children attend.

Phyllis Cole, SHRM-SCP (
Senior HR Consultant

Phyllis brings 30 years of HR experience to the EA, and assists member companies with various projects related to HR. In addition to her HR expertise, Phyllis has served in leadership roles in the HR Community holding various Officer positions for Northwest Ohio Human Resource Association (NOHRA). She also served on the Ohio Human Resources Conference committee (through Ohio SHRM) as well as the Toledo Area HR Associations’ Conference (THRAC) for many years. Phyllis earned her Bachelor of Science degree from the University of Toledo and her Master of Business Administration degree from the University of Findlay.

Chris Henning, SHRM-SCP, CBP (
Senior HR Consultant

Chris brings 30+ years of HR experience to the EA.  She has held HR leadership positions in construction, manufacturing, and agriculture organizations. She retired from The Andersons in March 2021 before joining The EA in May 2021. Chris earned her Bachelor of Business Administration degree in Human Resources from the University of Toledo.

For the last 9 years, Chris focused on benefits administration for The Andersons. She has successfully led the Company’s $32M benefits budget by providing cost-effective benefits. She led the benefits integrations for many acquisitions; played a key role in moving the annual Open Enrollment process from paper to online resulting in a huge cost savings for the organization; implemented a new medical carrier and other benefits vendors; and oversaw the wellness program for over 2500 employees. Prior to her role at The Andersons, she worked in a HR management role at Rudolph/Libbe Inc. for 19 years and First Solar for 3 years.

During her career she has also served in leadership capacities of several organizations, including the Toledo Area Human Resource Association (TAHRA), now know as NOHRA, Ohio Human Resource Conference Committee, and the Ohio SHRM State Council, serving as a Board member or as a Committee Chair. Chris holds a certification as a SHRM Senior Certified Professional with the Society for Human Resource Management and is a certified Benefits Professional with WorldatWork.

Randy Lucas (
HR Manager

Randy comes to The EA with nearly twenty years of experience in human resources. The most recent fourteen are within hospital acute care. Also within his background are several years of college advising, real estate, and social services/crisis intervention experience. After completing his baccalaureate at Bowling Green State University in communication and psychology, he left Ohio for the West Coast. Living in California, Arizona, and Washington before returning to the Northwest Ohio.

In addition to working within social services/crisis intervention, he volunteered with many community support environments such as suicide prevention, emotional support, runaway shelters, and community speakers’ bureaus. Randy also volunteered on several political campaigns in various capacities.

Colleen Neidert (
Senior HR Consultant

Colleen brings over twenty+ years of experience in the human resources field to her consulting engagements. She has served in a human resource generalist capacity for technology, manufacturing and engineering companies, most of which were in HR leadership roles, including responsibility for safety, corporate services, wellness and training. She enjoys all aspects of the profession, especially the opportunity to contribute positively to the culture of a company and its team members. Prior to her career transition to human resources, Colleen was employed in the marketing and sales fields for companies in the retail, healthcare and employment industries in Toledo, Pittsburgh, Cleveland, and Philadelphia. She holds a Bachelor of Arts degree from Bowling Green State University, with a major in French. Colleen has been active in her church, serving as a Sunday School teacher, the director of a development campaign, and an adult chaperone for mission projects.


The Employers' Association

Author The Employers' Association

When you need help answering the tough questions or tackling time-consuming projects, The Employers’ Association (EA) has you covered. Our experts in Human Resource Solutions, Professional Training and Wellness Consulting can meet your needs today. The EA was formed more than 60 years ago, by local companies for local companies, to address common workplace needs. We’re still doing it today. From two-person companies to corporations with thousands of employees, our member organizations come in all different sizes and represent a broad spectrum of industries including manufacturing, engineering, agriculture, automotive, community service agencies, municipal and county governments, educational institutions, and more. More than 700 organizations are members of the EA. We’re humbled to say that many of them have been with us for more than 20 years.

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