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Date: August 6, 2019
Time: 9:00 am - Noon
Location: At The EA, 1787 Indian Wood Circle, Maumee
Instructor:Kathy Stover, Business & Leadership Instructor
Communicating effectively, particularly in a business setting, requires forethought, skill, and a bit of practice.
Whether you’re emailing your team members, talking in person with your customers and business partners, or calling your suppliers on the phone, the way a message is constructed on your end—and perceived on the recipient’s end—can have a major impact on how effective the message is in achieving the desired outcome.
At the end of this results-focused seminar, each participant will be able to effectively determine:
Who is the audience/recipient of the message?
What is the proper tone to use in constructing the message?
What is the best mode of communication to use for different types of messages?
How effective was the message? Did it generate the desired outcome?
How do interpersonal communication styles impact the effectiveness of a message?
Who Should Attend:
Team leaders, customer service professionals, managers, supervisors, business owners, and others who want to improve their ability to effectively communicate in business.
Register your team today!
Pricing (Please LOG IN to the website as a member to receive the discounted member price):
Early Bird EA Member (register before July 23) $99
EA Member $125
List price $175
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Or fax the EA at 419-893-3001.
Or call the EA at 419-893-3000.
*You may send a substitute at any time; however, no-shows or cancellations within 5 full business days of the program will be responsible for the full registration fee. The Employers' Association reserves the right to reschedule of cancel seminars if minimum requirements are not met.