Train the Trainer: Building Effective Facilitation Skills Our goal is to help participants develop first rate training skills and to…
Exceptional Customer Experience Customers tell a story about their day to someone at the end of their day. Customer service…
Building Civility and Respect – Overcoming Unconscious Bias A diverse workforce often generates creativity and innovation. Research has shown that…
Hiring Smart – Behavioral Interviewing First impressions are critical for both the candidate and the person doing the interview. Make…
Helping you stay efficient competitive and compliant. The EA’s HR Consulting service features experienced HR professionals that focus specifically on…
Foundations of Supervision Series Keep Great People, Build skills, See Results. Studies show that people don’t leave companies, they leave…
Harassment Awareness and Prevention Why the EA? We provide professional, up-to-date and affordable training, done at your workplace, when it’s…
Five Languages of Appreciation in the Workplace Appreciating Your Staff Makes Business Sense Bad things happen when people don’t feel…
Employee Engagement Surveys How do you measure “Employee Engagement”? How does it work? The purpose of the Employee Engagement Survey…